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Webjul 2, 2018 · the return is supposed to be brought to a fios corporate store location. Not a verizon wireless location. In my area verizon wireless doesn’t even like taking fios. Webapr 29, 2020 · it’s best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the. Webyou must contact us to return any defective equipment. If you return equipment, we may replace it with a new or refurbished item, or we may refund payment for purchased. Webvisit our 5g home & lte home equipment return faqs. How to return your fios equipment. You must contact us to start the return process. We’ll let you know which ups stores are near your address so you can drop off your return. Or you can use the ups. Webto avoid being billed an unreturned equipment charge, please return all your verizon fios equipment within 30 days of the day from the day you are requested to return your.